1. Acceptance of Terms
By accessing or using Kyze ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Kyze is operated by Freedomway LTD. ("us", "we", or "our"). These Terms apply to all users of the Service, including restaurant owners, coffee shop operators, and their authorized staff members.
2. Description of Service
Kyze is a financial management platform designed specifically for independent restaurants and coffee shops. Our Service provides:
- Menu cost calculation and pricing optimization
- Food cost tracking and waste monitoring
- Financial dashboards and profit analysis
- POS integration capabilities
- Supplier cost comparison tools
- AI-powered business insights
3. User Accounts and Registration
3.1 Account Creation
- You must provide accurate, complete information when creating your account
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 18 years old or the age of majority in your jurisdiction
- One person may not maintain multiple accounts
3.2 Account Responsibility
- You are responsible for all activities under your account
- You must notify us immediately of any unauthorized use
- We reserve the right to suspend or terminate accounts that violate these Terms
4. Subscription Plans and Billing
4.1 Plan Types
- Starter: $49/month - $399/year subscription
- Growth: $249/month - $1990/year subscription
- Scale: $349/month - $2990/year subscription
4.2 Billing Terms
- Subscription fees are billed monthly in advance
- One-time payments are processed immediately upon purchase
- All fees are non-refundable except as required by law
- We reserve the right to change pricing with 30 days' notice
4.3 Cancellation
- You may cancel your subscription at any time
- Cancellation takes effect at the end of your current billing period
- No refunds for partial months or unused features
- Lifetime access purchases cannot be cancelled or refunded
5. Acceptable Use
5.1 Permitted Use
You may use Kyze solely for legitimate business purposes related to restaurant or food service operations.
5.2 Prohibited Activities
You may not:
- Use the Service for any illegal purposes
- Attempt to gain unauthorized access to our systems
- Share your account credentials with unauthorized parties
- Reverse engineer or attempt to extract source code
- Use the Service to compete with us or create similar products
- Upload malicious code or attempt to disrupt the Service
6. Data and Privacy
6.1 Your Data
- You retain ownership of all business data you input into Kyze
- We process your data according to our Privacy Policy
- You grant us a license to use your data to provide the Service
- You are responsible for the accuracy of data you provide
6.2 Data Security
- We implement industry-standard security measures
- We cannot guarantee absolute security of data transmission
- You should maintain backups of critical business data
7. POS Integration
7.1 Third-Party Integrations
- POS integrations are provided "as-is" and subject to third-party terms
- We are not responsible for third-party service interruptions
- Integration availability may change without notice
7.2 Data Sync
- Automatic data synchronization depends on POS system compatibility
- Manual data entry options are always available
- We are not liable for data sync errors or delays
8. Intellectual Property
8.1 Our Rights
- Kyze and all related trademarks, logos, and content are our property
- The Service is protected by copyright, trademark, and other laws
- You may not use our intellectual property without written permission
8.2 User Content
- You retain rights to your business data and content
- You grant us a license to use your content to provide the Service
- You represent that you have rights to all content you upload
9. Disclaimers and Limitations
9.1 Service Availability
- We strive for 99.9% uptime but cannot guarantee uninterrupted service
- Scheduled maintenance may temporarily affect availability
- We are not liable for business losses due to service interruptions
9.2 Financial Advice Disclaimer
- Kyze provides data analysis tools, not financial advice
- You should consult qualified professionals for business decisions
- We are not responsible for business outcomes based on Service use
9.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit through the Service
11. Termination
11.1 Termination by You
- You may terminate your account at any time through your account settings
- Termination does not entitle you to refunds
11.2 Termination by Us
We may terminate your account if you:
- Violate these Terms
- Fail to pay subscription fees
- Engage in fraudulent activity
- Use the Service in ways that harm our business or other users
12. Changes to Terms
- We may update these Terms at any time
- Material changes will be communicated via email or Service notification
- Continued use after changes constitutes acceptance
- If you disagree with changes, you must stop using the Service
13. Governing Law and Disputes
13.1 Governing Law
These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles.
13.2 Dispute Resolution
- We encourage resolving disputes through direct communication
- Any legal disputes will be resolved in the courts of Delaware, United States
- You waive the right to participate in class action lawsuits
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.
14.2 Severability
If any provision is found unenforceable, the remaining provisions will remain in effect.
14.3 Assignment
We may assign these Terms without notice. You may not assign your rights without our written consent.
14.4 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
15. Contact Information
For questions about these Terms, contact us at:
Email: contact@kyze.app
By using Kyze, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.